A COMPARATIVE STUDY OF PERSONAL RECORDS MANAGEMENT PRACTISES IN NIGERIAN UNIVERSITIES: CHALLENGES, BEST PRACTISES, AND RECOMMENDATIONS FOR IMPROVEMENT
Abstract:
Effective records management is crucial for the efficient operation of universities, as it ensures the preservation, accessibility, and security of personal records. This study aims to compare personal records management practices in Nigerian universities, identify the challenges faced, explore best practices, and provide recommendations for improvement.
The research methodology employed a mixed-methods approach, combining qualitative and quantitative data collection techniques. Interviews were conducted with university staff responsible for records management, while surveys were distributed to a representative sample of university employees. The data collected was analyzed using thematic analysis and statistical techniques.
The findings revealed several challenges in personal records management practices in Nigerian universities. These challenges include inadequate infrastructure and resources, inconsistent policies and procedures, a lack of awareness and training, and insufficient information technology systems. These factors contribute to inefficiencies, delays, unauthorized access, and the loss of personal records.
However, the study also identified best practices that are being implemented in some Nigerian universities. These include the establishment of dedicated records management units, the adoption of electronic document management systems, the development of comprehensive records retention schedules, the implementation of strict access controls, and regular training programs for staff.
Based on the findings, recommendations are proposed to improve personal records management practises in Nigerian universities. These recommendations include enhancing infrastructure and resources, developing standardised policies and procedures, promoting awareness and training programmes, investing in robust information technology systems, and establishing a culture of accountability and compliance.
The outcomes of this study have significant implications for Nigerian universities in enhancing their personal records management practises. Effective implementation of the recommendations can lead to improved efficiency, accuracy, and security in managing personal records. Additionally, this research contributes to the existing body of knowledge on records management practises in the Nigerian context.