THE IMPACT OF UNIVERSITY ADMINISTRATORS’ USE OF MANAGEMENT INFORMATION SYSTEMS (MIS) FEEDBACK MECHANISMS FOR DECISION- MAKING IN SOUTH EAST NIGERIAN UNIVERSITIES

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THE IMPACT OF UNIVERSITY ADMINISTRATORS’ USE OF MANAGEMENT INFORMATION SYSTEMS (MIS) FEEDBACK MECHANISMS FOR DECISION- MAKING IN SOUTH EAST NIGERIAN UNIVERSITIES

Abstract

The design of the study was a survey research using a panel study to determine the Management Information Systems (MIS) feedback Mechanisms for university administrators’ decision-making process in South East Nigeria universities. The study was conducted in the ten public universities in South-East, Nigeria.One research question and one hypothesis guided the study. The population of the study was made up of 589 university personnel consisting of Heads of Department, Deputy Registrars and Directors of Management Information Systems (MIS) / Information and Communication Technology (ICT) Units in the universities. The sample of the study was made up of 30 experts selected from the ten public universities in South-East Nigeria. Data were collected using a 9-item questionnaire developed by the researchers and titled: MIS Decision-Making Questionnaire (MISDMQ). Three experts from University of Nigeria, Nsukka validated the instrument. The final draft of the instrument had a 4-point scale of Very Appropriate, Appropriate, Inappropriate, and Very Inappropriate. The instrument was pre-tested on 17 respondents from a public university in Kogi State, Nigeria. The reliability of the instrument was determined using Cronbach Alpha Formula. A reliability coefficient of 0.88 was obtained for the entire instrument. The experts’ panel was made up of 30 experts consisting of 10 directors of Management Information Systems/Information Communication Technology, 10 academic staff and 10 administrative staff purposively selected from the 10 public universities in South-East Nigeria. During the round one survey, the 9-item questionnaire was administrated to the respondents. 9 items reached the panellists consensus based on a mean cut-off point of 3.00 and standard deviation of less than 1.00. In the round two survey, the 10 items were re-administered to the respondents,9 items that reached the panellist consensus in the round two survey were retained for data analysis. The mean score was used to answer the research question. t-test was used to test the hypotheses. The following were the major results of the study. 9 datafeedback Mechanisms were accepted for university administrators’ decision-making process in South East Nigeria universities. There was no significant difference between the mean responses of administrators and MIS experts regarding feedback Mechanisms. Management Information Systems, MIS, Decision-Making Process, National Universities Management Information Systems, NUMIS, Information

TABLE CONTENTS

Title Page———i

Certification——–ii

Dedication———iii

Acknowledgement——-iv

Abstract ———vi

Table of Content——–vii

 

Chapter One

1.0 Introduction ——-1

1.1. Statement of Problem——4

1.2 Purpose of the Study——5

1.3 Significance of Study——8

1.4 Limitation——–9

1.5 Scope of Study——-11

 

Chapter Two

2.0 Review of Related Literature —-12

2.6. Summary of Literature Review—- 19

 

Chapter Three

3.0 Research Methodology and Procedure—22

3.1 Population ——–22

3.2 Sample and Sampling Technique—-22

3.3 Validation of the Instrument —-23

3.4 Reliability of the Instrument —–23

3.5 Data Analysis——-23

 

Chapter Four

4.0 Presentation and Discussion of Result—24

4.1 Analysis and interpretaion of Data—25

4.2 Discussion of Results——38

 

Chapter Five

5.0. Summary, Conclusion, and Recommendation –40

5.1 Summary——–40

5.2 Conclusion——–41

5.3 Recommendation——42

References ———45

Appendix 1——–47

Appendix ———50

THE IMPACT OF UNIVERSITY ADMINISTRATORS’ USE OF MANAGEMENT INFORMATION SYSTEMS (MIS) FEEDBACK MECHANISMS FOR DECISION- MAKING IN SOUTH EAST NIGERIAN UNIVERSITIES

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