competencies required of secretaries seeking employment in office (a case study of aba metropolis).

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COMPETENCIES REQUIRED OF SECRETARIES SEEKING EMPLOYMENT IN OFFICE (A CASE STUDY OF ABA METROPOLIS).

Abstract

This study surveyed the competencies required of secretaries seeking employment in office in Aba metropolis. The population of the study consisted of ten proprietors, ten managers and ten supervisors of business centers in Aba metropolis, which was selected randomly by the researcher. Three research questions were posed to ascertain the competencies required of secretaries in the equipments used in the business centers such as typewriting (Manual/Electric), Computer, Internet, Electronic Data Interchange (EDI) Facsimile Transmitting software, video conferencing and white Board.  Data was collected within the instrument, developed by the researcher and approved by her supervisor. For data analysis, the researcher used mean rating.  The finding is that secretaries seeking for employment in Business centers in Aba lack the required competencies.  The conclusion of the study was based on this finding.  Final recommendations made to remedy the situation is that secretaries should acquire the necessary skill in the use of the equipments in the business centers and have the right attitude to work, before seeking for employment in business centers.

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