IMPACT OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL COMPETITIVENESS (A CASE STUDY OF AFRIMEDIA TECHNOLOGY)
TABLE OF CONTENTS
Title Page – – – – – – – – – – i
Declaration – – – – – – – – – ii
Certification – – – – – – – – – – iii
Dedication – – – – – – – – – – iv
Acknowledgement – – – – – – – – – v
Abstract – – – – – – – – – – vi
Table of Contents – – – – – – – – – vii
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study – – – – – – – – 1
1.2 Statement of the Problem – – – – – – – – 3
1.3 Research Questions- – – – – – – – – 4
1.4 Objectives of the Study- – – – – – – – – 4
1.5 Hypotheses of the Study- – – – – – – – – 4
1.6 Significance of the Study- – – – – – – – – 5
1.7 Scope of the Study – – – – – – – – – 6
1.8 Limitations of the Study- – – – – – – – – 7
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction- – – – – – – – – – 8
2.2 Evolution of Human Resource Management – – – – – 8
2.3 Concept of Training and Development – – – – – – 10
2.4 Concept of Performance and Performance Management – – – – 14
2.5 Types of Training – – – – – – – – – 17
2.6 Benefits of Training- – – – – – – – – 20
2.7 Reasons for Training- – – – – – – – – 23
2.8 Hard Versus Soft Skills Training- – – – – – – – 25
2.9 The Training Process – – – – – – – – – 29
2.10 Evaluation of Training and Development- – – – – – 31
2.11 Chapter Summary- – – – – – – – – 33
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction- – – – – – – – – – 35
3.2 Research Design- – – – – – – – – – 35
3.3 Population of the Study- – – – – – – – – 36
3.4 Sample and Sampling Techniques- – – – – – – 36
3.5 Methods of Data Analysis- – – – – – – – 36
3.6 Justification of Techniques – – – – – – – – 38
3.7 Chapter Summary – – – – – – – – – 38
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Introduction – – – – – – – – – – 40
4.2 Data Presentation – – – – – – – – – 40
4.3 Test of Hypothesis- – – – – – – – – 56
4.4 Summary of Findings – – – – – – – – – 65
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary – – – – – – – – – – – 67
5.2 Conclusion – – – – – – – – – – 68
5.3 Recommendations – – – – – – – – – 69
Bibliography- – – – – – – – – – 72
Appendix- – – – – – – – – – 76